Hitienx Ring After-Sales Service Information Form

Please fill in the following information accurately. We will process your replacement within two business days.

* 1 → Platform order number Please provide the order number from the platform where you purchased the ring so we can verify it.

* 2 → Which platform did you purchase the ring from?

WEBSITE

TIKTOK SHOP US

AMAZON

3 → Have you already canceled the return request? If you have not yet canceled the return request, please complete this form first and then go to the platform to cancel the return request. Otherwise, we will not be able to ship your replacement item.

YES

* 4 → Which ring would you like as a replacement? HR03 is the stainless steel ring, and HR04 is the ceramic ring.

HR03(GOLD)

HR03(SILVER)

HR04(PINK)

* 5 → What size of replacement ring do you need? If you are not sure about your ring size, you can use the included sizing tool to measure your finger and then provide the measurement details.

6 → Your contact information We will not disclose any of your information. This data collection is only for the purpose of following up on after-sales service.

* 7 → Your shipping address Please provide complete and accurate shipping information to ensure the replacement item is delivered correctly.

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Free Size Exchange

Not the right fit? Exchange for another size once, free of charge.

30-Day Trial

Wear it for 30 nights. Return it for a full refund if you don't love it.

1-Year Warranty

Every Hitienx ring is covered against defects in materials and workmanship.

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