Terms and Conditions

Last updated: June 12, 2026

Welcome to Hitienx. These Terms and Conditions govern your use of www.hitienxus.com and your purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or purchase our products.

About Hitienx

Hitienx offers smart rings, sizing kits, accessories, and related products designed for daily wellness, fitness, sleep, activity, and lifestyle tracking.

Our products are not medical devices and are not intended to diagnose, treat, cure, prevent, or monitor any disease or medical condition.

Any health-related data, measurements, or insights provided through Hitienx products or the app are for general wellness and informational purposes only.

Product Information

We make every effort to display product information, colors, features, sizes, prices, and availability accurately.

However, we do not guarantee that all descriptions, images, prices, or other website content are completely error-free, accurate, or current.

Product features may vary by model. Please review the product details carefully before placing your order.

Orders

By placing an order, you agree that all information provided is accurate, complete, and current.

Hitienx reserves the right to refuse, cancel, or limit any order due to reasons including product availability, pricing errors, suspected fraud, payment issues, or violations of these Terms and Conditions.

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee final acceptance of the order.

Pricing and Currency

Prices are displayed in the currency shown at checkout.

Prices, promotions, discounts, and coupon offers may change at any time without prior notice and may be subject to time, region, product, or quantity limitations.

Payment

Payment must be completed successfully at checkout before an order can be processed.

We accept the payment methods displayed during checkout.

For more information, please review our Payment Policy.

Shipping

Shipping times and delivery estimates are provided for reference only and are not guaranteed.

Delays may occur due to logistics, customs processing, incorrect addresses, weather conditions, peak seasons, or other circumstances beyond our control.

For more details, please review our Shipping Policy.

Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Refund and Return Policy.

Customers must contact Hitienx customer support before returning any product.

Returned items must meet the requirements stated in our return policy. Hitienx reserves the right to refuse returns or refunds that do not meet the applicable conditions.

Warranty and Product Care

Hitienx products should be used according to the provided instructions and care guidelines.

Damage caused by misuse, improper charging, unauthorized repair, accidental impact, excessive force, or failure to follow care instructions may not be covered under warranty.

Certain materials, including ceramic components, may require additional care due to their material properties.

For warranty details, please review our Warranty Policy.

Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and login credentials.

You agree to notify us promptly if you suspect unauthorized access or use of your account.

Intellectual Property

All content on this website, including logos, product images, text, graphics, designs, videos, and trademarks, belongs to Hitienx or its content providers.

You may not copy, reproduce, distribute, modify, or use any website content without prior written permission.

User Conduct

You agree not to:

Violate applicable laws or regulations
Interfere with website security, functionality, or operation
Attempt unauthorized access to our systems
Submit false or misleading information
Use our website for illegal, harmful, or abusive purposes

Limitation of Liability

To the fullest extent permitted by applicable law, Hitienx shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Hitienx does not guarantee uninterrupted website availability, app availability, or continuous compatibility with all devices.

Changes to These Terms

Hitienx reserves the right to update or modify these Terms and Conditions at any time.

Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: hitienx@outlook.com

Website: www.hitienxus.com